Voice of the BC Tourism Industry



TIABC encourages all stakeholders to rely on official sources of information for updates on the coronavirus. TIABC, Destination BC, the Ministry of Tourism, Arts & Culture, and TIAC are all actively monitoring the coronavirus situation and will respond accordingly with further direction to tourism stakeholders.
Tourism & Hospitality Best Practices Protocols are being submitted by sector groups to WorksafeBC for review. Businesses can then use these documents to assist in their re-opening plans. Please visit our Tourism & Hospitality Best Practices Protocols page to view a list of protocols as they become available: www.tiabc.ca/tourism-hospitality-best-practice-protocols/

Read TIABC’s COVID-19 Bulletins: www.tiabc.ca/tiabc-in-the-news/newsletter

May 6, 2020: BC Government releases Restart Plan – click here
The plan out lines 4 phases:
Phase 1 (where we are today)
Phase 2 (mid May onwards)
Phase 3 (June-September, if transmission remains low or in decline)
Phase 4 (TBD – conditional on at least one of: wide vaccination; “community” immunity; broad successful treatments)




May 7, 2020 – TIABC letter to Minsters Beare, Dix and Mungall re: Meetings, Conferences & Events Sector – Click here

March 23, 2020 – TIABC news release re: Tourism Industry Responds to COVID-19 Action Plan – Click here

March 21, 2020 – TIABC letter to Minister Beare: Proposed Government Measures to Assist BC’s Tourism and Hospitality Industry – Click here

March 16, 2020 – TIABC news release re: Tourism Industry Calling for Emergency Fund – Click here

March 16, 2020: TIABC letter to Premier Horgan re: Tourism Emergency Contingency Fund to Address Impact of COVID-19. – Click here


The following information is sourced from the Destination BC website: www.destinationbc.ca/news/coronavirus-update

What you need to know

We know this is a very difficult time for our tourism industry, and that COVID-19 is top of mind for travellers and businesses globally. Destination BC is here to support you, and we are doing everything we can in partnership with provincial and federal government, industry partners, and Health Authorities to monitor the impact of COVID-19 on BC and our tourism industry.

There is a lot of uncertainty around what our world will look like next month, next week, and even tomorrow; we want to assure you that we are all in this together. Now more than ever, we will leverage our collective power to align and support us through the times ahead.

To ensure we are doing our part in “flattening the curve” of COVID-19 in BC, Destination BC is following the direction of the Ministry of Health. With challenges ahead, the Honourable Lisa Beare, Minister of Tourism, Arts and Culture, pens an open letter to each and every tourism business and community across British Columbia.

Read: A message to Tourism from the Honourable Lisa Beare, Minister of Tourism, Arts and Culture

Top 5 Resources Right Now
News and updates about COVID-19 is being served to us faster than we can take it all in, and with many new resources becoming available each week, it’s hard to know where to start. We want to help you find the information you’re looking for, so here’s a list of the Top 5 Resources For Tourism Businesses During COVID-19 we think you need to know about, now.

Destination BC’s COVID-19 response page: www.destinationbc.ca/covid-19/destination-bc-response/

Provincial response page: www.destinationbc.ca/covid-19/provincial-response

Federal response page: www.destinationbc.ca/covid-19/federal-response

Health & Medical page: www.destinationbc.ca/covid-19/health-medical

Industry Resources page: www.destinationbc.ca/covid-19/industry-resources

Travel & Transportation page: www.destinationbc.ca/covid-19/travel-transportation


If you have symptoms and may have been exposed to COVID-19, use the BC COVID-19 Self-Assessment Tool, developed with the BC Ministry of Health, to help determine whether you may need further assessment or testing for the virus. You can complete the assessment for yourself, or on behalf of someone else, if they are unable to.

To arrange for further assessment or testing, call your local primary care provider or 8-1-1, or for deaf or hard of hearing call 7-1-1.

BC COVID-19 Self-Assessment Tool


FAQs: Tourism businesses and accommodation

In partnership with the Ministry of Tourism, Arts and Culture, BC’s Ministry of Health, and other industry partners, we have created an FAQ. This will be continually updated, providing information from BC, national, and international partners to give you the information you need as it relates to travel and tourism. It will help you answer questions from your staff, visitors, and partners.

If you have additional tourism-related questions in regard to COVID-19, please contact us at covid19response@destinationbc.ca. We will be working with the appropriate officials to source up-to-date answers for you, so please be patient as we work to address your questions as quickly as possible.

Click here to view the Destination BC page (FAQs at bottom of page): www.destinationbc.ca/news/coronavirus-update


COVID-19 (coronavirus) update: see details